Help Center

Frequently Asked Questions







Course Schedule

Do you conduct live farming classes?

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How many hours it takes to reach your farm?

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Will I be assisted personally or in a group?

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Do I need to bring my own Cherry Seeds?

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Payment & Refunds

Do you offer refunds?

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I have made my payment but still no access given?

The standard chunk of Lorem Ipsum used since the 1500s is reproduced below for those interested. Sections 1.10.32 and 1.10.33 from "de Finibus Bonorum et Malorum" by Cicero are also reproduced in their exact original form, accompanied by English versions from the 1914 translation by H. Rackham.

Do you accept Visa cards?

Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical Latin literature from 45 BC, making it over 2000 years old. Richard McClintock, a Latin professor at Hampden-Sydney College in Virginia, looked up one of the more obscure Latin words, consectetur, from a Lorem Ipsum passage, and going through the cites of the word in classical literature, discovered the redoubtable source.

Can I pay directly in person?

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Troubleshooting







Restarting Your Computer

It might sound simple but many problems can be solved by simply turning your computer off and then back on. Laptops, computers, and mobile devices should be restarted frequently to perform well and remain healthy.

  • Restarting a Mac
    There a few ways to restart your Mac/Macbook. The most common way is to close all open applications, select the Apple menu and click Restart.
  • Restarting a PC with Windows
    To restart your computer, in Windows 10, open the start menu in the lower left-hand side of your screen. Click Power. Select the Restart option from the the submenu.
Clearing Your Cache

When you browse websites, a web browser will store, or “cache,” website data (like images and scripts) as a way to improve your experience. Clearing your web browser’s cache removes these stored assets, which can sometimes help resolve issues.

  • Clearing Your Cache in Chrome
    In Google Chrome, you can clear your cache by clicking the menu, selecting More tools, then Clear browsing data. Make sure to check the box that reads Cached images and files. See more detailed instructions on clearing your cache in Chrome here.
  • Clearing Your Cache in Firefox
    In Mozilla’s Firefox, you can clear your Firefox cache in Preferences under the Advanced panel. See more detailed instructions on clearing your cache in Firefox here.

To find out how to clear for other browsers go to google.com. Type “clear cache on” and then the web browser you are using. Instructions and a list of website on how to clear your cache will show up.

Videos Won’t Play
  1. Try a New Web Browser – Sometimes lesser-known (or out-of-date) web browsers can cause issues when playing course videos. We always recommend using an updated version of Chrome or Firefox. If needed, you can go to whatsmybrowser.com to find out more information on the browser you’re currently using.
  2. Test Internet Speed – Sometimes a slow Internet connection can cause videos to not play properly. You can go to www.speedtest.net to see if your internet connection the minimum technical requirements of 5 Mbps.
  3. If on Mobile, Switch to a Computer – Download speeds and operating system updates may sometimes cause videos to not perform the same way as on desktop computers.

Technology Requirements


PC (Minimum Requirements)

  • Intel Core 2 Duo

  • Microsoft windows 7

  • 1 GB RAM

  • 80 GB hard drive

  • 1024 x 768 resolution monitor

Mac (Minimum Requirements)

  • Multicore Intel processor

  • MAC OSX 10.6 or newer

  • 1 GB RAM

  • 80 GB hard drive

  • 1024 x 768 resolution monitor

Internet Browsers – We recommend the latest versions of either Mozilla Firefox, Google Chrome or Apple Safari. For the authentication purpose the OU Virtual Campus uses cookies. Please set your browser to accept cookies from our site.

Bandwidth – Minimum: 5 Mbps download/1 Mbps upload; Recommended:
10Mbps download/ 2 Mbps upload. OU classes uses multimedia such as animation, interactive demonstrations and videos. It is strongly recommended to have high speed internet access such as DSL, cable, or satellite connectivity.

Software – Current version of Adobe® Reader (free download). We also recommend getting a free Gmail account so you can use some of their additional services such as Docs, Sheets and Slides.

Still Have Questions?